Privacy Policy

Last updated: 24 February 2026

1. Data Controller

Calondra Ltd ("we", "us", "our") is the data controller responsible for your personal information. We are registered in England and Wales with our principal office in London, United Kingdom.

Email: info@calondra.com

2. Information We Collect

We may collect the following categories of personal data:

• Identity data: full name as provided through our contact form.
• Contact data: email address.
• Technical data: IP address, browser type and version, operating system, referring URL, pages viewed and time spent on each page.
• Usage data: information about how you use our website and services.
• Cookie data: information collected through cookies and similar tracking technologies (see our Cookie Policy).

3. How We Collect Data

• Directly from you: when you complete our contact form or communicate with us by email.
• Automatically: through cookies and server logs when you browse our website.
• Third parties: analytics providers (e.g. aggregated, anonymised usage data).

4. Legal Basis for Processing

We process your personal data on the following legal grounds under the UK GDPR:

• Consent (Article 6(1)(a)): when you explicitly consent to the processing, such as ticking the consent checkbox on our contact form or accepting cookies.
• Legitimate interests (Article 6(1)(f)): to operate and improve our website, prevent spam, and respond to enquiries.
• Legal obligation (Article 6(1)(c)): to comply with applicable laws and regulations.

5. How We Use Your Data

• To respond to your enquiries submitted via the contact form.
• To operate, maintain and improve our website.
• To analyse website traffic and user behaviour (in aggregate).
• To detect and prevent spam, fraud or misuse.
• To comply with legal obligations.

6. Data Sharing

We do not sell your personal data. We may share data with:

• Hosting and infrastructure providers who process data on our behalf under written agreements.
• Analytics services that receive anonymised, aggregated data only.
• Law enforcement or regulatory bodies where required by law.

7. Data Retention

Contact form submissions are retained for up to 12 months from the date of submission, after which they are securely deleted. Cookie data is retained in accordance with the durations specified in our Cookie Policy.

8. International Transfers

We primarily store data within the United Kingdom and the European Economic Area. If any data is transferred outside these jurisdictions, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the UK Information Commissioner's Office.

9. Your Rights

Under the UK GDPR you have the right to:

• Access — request a copy of your personal data.
• Rectification — correct inaccurate or incomplete data.
• Erasure — request deletion of your data ("right to be forgotten").
• Restriction — restrict processing in certain circumstances.
• Data portability — receive your data in a structured, machine-readable format.
• Objection — object to processing based on legitimate interests.
• Withdraw consent — at any time, without affecting the lawfulness of prior processing.

To exercise any of these rights, contact us at info@calondra.com. We will respond within 30 days.

10. Complaints

If you believe your data has been processed unlawfully, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent revision. We encourage you to review this page periodically.